Managed
When you would rather somebody else did it.
The problem
Plenty of teams do not have anybody whose job this is. A tool that produces work for a person who does not exist has produced nothing.
How it works
- A RuahTech engineer takes the finding, writes the fix, and delivers it through the same review and proof pipeline.
- Tickets with a response commitment measured against an Australian business calendar, including state public holidays.
- The same evidence at the end, so what you can show a customer does not depend on who did the work.
What it does not do
Engineer scope and availability are confirmed in your proposal. Any required quote and the exact changes remain subject to your approval.